At Assisted Living Bathrooms Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website luxurybathroomshop.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, phone number, and payment information (e.g., credit card details processed securely via third-party providers).
  • Technical Data: We automatically collect information about your device and browsing behaviour, including your IP address, browser type, operating system, and pages visited on our site.
  • Cookies and Tracking Data: We use cookies and similar technologies to enhance your experience, analyse site traffic, and remember your preferences. For more details, see the “Cookies and Tracking Technologies” section below.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders, manage payments, and deliver products globally (excluding Asia and certain remote areas).
  • To communicate with you about your orders, account updates, and customer service inquiries (e.g., via email at [email protected]).
  • To improve our website, products, and services based on your feedback and browsing patterns.
  • To send marketing communications (only with your consent) about new products, offers, or accessibility solutions tailored to your interests.
  • To ensure security and prevent fraud by monitoring transactions and site activity.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. However, we may share information with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to facilitate secure transactions. These partners adhere to strict security standards and do not store your data beyond processing.
  • Shipping Partners: To deliver products to your address (e.g., postal services or couriers).
  • Service Providers: Including IT support and marketing agencies, who assist in website operations and are bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights, safety, or property.

All third parties are required to handle your data in compliance with applicable privacy laws.

4. Data Storage and Security

Your data is stored securely and treated with care:

  • We use industry-standard encryption (SSL technology) and secure payment gateways to protect your information during transmission.
  • Personal and financial data is not stored on our servers after transaction processing, reducing the risk of unauthorized access.
  • Data is retained only as long as necessary for order fulfillment, legal compliance, or service improvement purposes.
  • Our physical premises at 41 Albion St, Derby, GB DE6X 2HH, are secured, and access to data is restricted to authorized personnel.

5. Your Rights

As a user, you have rights regarding your personal data, including:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccurate information in your account.
  • Deletion: You can ask us to delete your data, subject to legal obligations.
  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
  • Complaints: If you have concerns, you can contact us at [email protected] or lodge a complaint with the relevant data protection authority.

To exercise these rights, please email us at [email protected]. We respond to all requests promptly and in accordance with GDPR and other applicable regulations.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyse trends:

  • Essential Cookies: Required for basic site operations, such as processing payments and managing your shopping cart.
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., via Google Analytics) to improve user experience.
  • Marketing Cookies: Used to display relevant ads based on your browsing history (only with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. The revised version will be posted on this page with an updated date. We encourage you to review it regularly.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our team at:

Email: [email protected]
Address: 41 Albion St, Derby, GB DE6X 2HH

Thank you for choosing Assisted Living Bathrooms Store. We are dedicated to safeguarding your privacy while providing a secure and accessible shopping experience.